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Quality Web Hosting Support

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Our Quality Services

Server Level Services

Server Administration

Server Setup and Monitoring

Server Security

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Ticket based Services

Ticket based HelpDesk Support

Live Chat Support

Sales / Billing Support

Dedicated Tech Support

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Web Hosting Support Services

Server Level Services

Your Server Security is our responsibility ..

1. Server Administration :

Administration of Servers is an important management function since poorly managed Servers can adversely affect your performance internally as well as with your customers. We can help you achieve this cost-effectively. For a fixed cost you will benefit from the expertise of our technical, dedicated staff who have several years’ experience. We will help you maintain your system up to date. We will help you deliver Quality Support to your customers so that it can give the greatest leverage possible to your business and we will also set measures to safeguard your Servers from disasters.

2. Server Monitoring and Server Security

+ Hardening and Tuning of Servers
+ General Software Update
+ Port Monitoring
+ Mysql tweaking
+ Spoofing & dos protection
+ File integrity checking
+ Log watch installation and configuration
+ Chkrootkit & RkHunter Installation
+ Installation and configuration of APF firewall
+ Kernel update (w/grsecurity)
+ BFD Installation
+ Securing /tmp
+ Update control panel software
+ Custom Installations
+ Server monitoring using 3rd party softwares or Manual
+ Configuration of backups
+ Server Migration


 

HelpDesk Services

 

1. Per Ticket / Helpdesk Support (Email Support)

2. Live Chat Support

3. Dedicated Tech Support

4. Sales / Billing Support