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Quality Web Hosting Support

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Our Quality Services

Server Level Services

Server Administration

Server Setup and Monitoring

Server Security

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Ticket based Services

Ticket based HelpDesk Support

Live Chat Support

Sales / Billing Support

Dedicated Tech Support

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Our Plans

 

1. Server Administration and Monitoring

  • 24x7x365 Server Monitoring
  • Security updates for server software
  • Software/script installation
  • Initial Security Audit & Server Hardening
  • Experienced Certified systems administrators
  • Applying patches and Configuration Changes
  • Server Monitoring with a Monthly Status report
  • Direct Full time contact with Admin team
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    2. HelpDesk (Email Support )

  • Email support via helpdesk
  • Per Server and Per Ticket plans
  • Support for unlimited Customer Issues
  • 24x7x365 Quality support
  • 30 minutes response guarantee
  • 3 hour resolution guarantee
  • Direct Full time contact with Admin team
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    3. Chat Support

  • Chat support via Chat Software or Messengers
  • Support for unlimited Customer Issues
  • 24x7x365 support
  • Instant response
  • Level 1 issue resolution guarantee.
  • Sales + Billings Chats included
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    4. Dedicated Tech Support

  • Experienced Certified systems administrators
  • Work for 6 days a week
  • Helpdesk Support
  • Live Chat Support
  • Server Monitoring
  • Direct Full time contact with Tech
  •  

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